Application Support Engineer

About us

Banks and finance providers in more than 50 countries trust our invoice finance and data gathering solutions to manage over 50,000 customers. Our experience and understanding of invoice discounting, factoring and asset based lending has driven the development of cost-effective, modular, software solutions that support multiple product, country, language, currency and time zone operation.

Everyone at HPD LendScape is passionate about creating advanced invoice finance solutions that help banks and finance providers deliver first class customer service more efficiently and manage risk more effectively. This allows companies of any size to deliver branded, customised, working capital solutions that grow with their business and can be easily accessed by their customers via both desktop and mobile devices.

The key to our success is our people, who pride themselves on their professionalism and the wide range of agile, dynamic services they provide. This focus on people is what has made us the world leader in invoice finance, factoring, asset based lending and data gathering software. We are the trusted provider to help banks and finance providers grow their business and to stimulate the overall expansion of the working capital finance market.

Job role: Application Service Engineer (Hosted Managed Services)

Location: Greater London, remote working is an option (within the UK)

Salary: £30,000 - £45,000 per annum - based on experience

Main function:

The role of the Application Service Engineer will be to deliver the efficient and effective deployment and operation of HPDs’ core products that are deployed within Hosted Managed Service (HMS) data centers based in EMEA (UK) and APAC (Australia).  Such activities include software deployment; maintenance; fault identification & resolution, performance reviews; change control management; monitoring & alerting; as well as developing scripts to help automate intensive manual processes.  

Required Skills and competencies:

  •  Experience of installing and supporting Java/SQL/Tomcat software solutions, in either a large organisation or hosted managed service.
  • Must possess strong Microsoft SQL Server database administration and T-SQL skills (SQL2012, SQL2016).
  • Strong DevOps scripting & automation skills in one or more of the following: PowerShell; Python; Ansible; Git; Terraform.
  • Knowledge of monitoring & alerting tools such as Solarwinds
  • Experience working with VMWare, Windows Server and SQL Server 
  • Good understanding of security and permission principles across Windows/SQL/VMware
  • Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools (Java/SQL)
  • Excellent written and verbal communication, and great presentation skills 
  • Flexible, team player, “get-it-done” attitude
  • Ability to organize and plan work independently
  • Ability to multi-task and context-switch effectively between different activities and teams

Other:  Required to provide out of hours on-call support


  • Experience of Jira Service Desk & Confluence 
  • ITIL v4 foundation level 
  • Exposure to software deployment and management using either AWS or VMWare Cloud 
  • Experience of working with software defined infrastructure/software defined data centres 


Our innovative and collaborative approach to finding solutions is what sets HPD apart from the competition.


We believe in supporting the community in which you work, and to that end, we are proud to have participated in a wide range of philanthropic efforts.

We offer:

  • Private Medical Cover
  • Cash Benefits Plan
  • Travel Insurance
  • Life Insurance
  • Gym Membership
  • Family Friendly Policy
  • Remote Working Policy
  • Flexi Time Policy
  • Volunteering Scheme
  • Training
  • And many more!


Or, know someone who would be a perfect fit? Let them know!

London, UK

22 Worple Rd
SW19 London Directions 020 8780 6800

What it's like at work

We are a pretty unique blend of finance experts and technology specialists working together. 

We offer the right career for you. Whether you’re an ambitious student or a graduate, or an experienced professional, you’ll be working alongside specialised industry experts.

We reward commitment by weekly, quarterly and annual social gatherings. Celebration with staff and family are part of our day to day office life.

Connect with us to be the first to hear about exciting new roles.


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