About us
Banks and finance providers in more than 50 countries trust our invoice finance and data gathering solutions to manage over 50,000 customers. Our experience and understanding of invoice discounting, factoring and asset based lending has driven the development of cost-effective, modular, software solutions that support multiple product, country, language, currency and time zone operation.
Everyone at HPD LendScape is passionate about creating advanced invoice finance solutions that help banks and finance providers deliver first class customer service more efficiently and manage risk more effectively. This allows companies of any size to deliver branded, customised, working capital solutions that grow with their business and can be easily accessed by their customers via both desktop and mobile devices.
The key to our success is our people, who pride themselves on their professionalism and the wide range of agile, dynamic services they provide. This focus on people is what has made us the world leader in invoice finance, factoring, asset based lending and data gathering software. We are the trusted provider to help banks and finance providers grow their business and to stimulate the overall expansion of the working capital finance market.
Job role: ICT Infrastructure Engineer
Location: Greater London. Due to COVID-19, we are currently working remotely. Our office is based at Putney and due to relocate to Wimbledon in November 2020.
Salary: £40,000 - 45,000 per annum
Main function
The ICT Infrastructure Engineer is responsible for supporting and maintaining the operation and availability of HPD’s global technology infrastructure to an agreed and acceptable standard. They also participate in the execution of projects to install, maintain, upgrade, and continuously improve HPD’s technology infrastructure. The infrastructure consists of internal IT systems and client data center environments in the UK, USA and Australia.
They will have good communication skills and work collaboratively with clients, other technical colleagues and stakeholders across the HPD organisation. They will have a strong customer service orientation to ensure that all tasks are conducted in a professional manner. They share their expertise and provide individual training and support.
Required Skills and competencies
- Providing technical support in an ITIL Service Desk environment
- Microsoft Active Directory (2008 or above)
- Microsoft Windows Server 2012+
- VMWare (vSphere 6 or above)
- Microsoft Exchange/Office365 (administering)
- Anti-Virus/Security Products
- Veeam (v8 or above)
- Microsoft SQL Server 2008+
- IP Telephony
- Storage Management (for example SAN, iSCSI)
- Networking (LAN, WAN, TCPIP, Firewalls, Switches – Preferably Cisco)
- MCP qualification or equivalent
Desirable
- Firewall administration (preferably cisco ASA appliances)
- Linux administration
- Maintenance and administration of a Jira Service Desk system
- ITIL Foundation Certification or above is desirable
- Cisco certification
Values
Our innovative and collaborative approach to finding solutions is what sets HPD apart from the competition.
CSR
We believe in supporting the community in which you work, and to that end, we are proud to have participated in a wide range of philanthropic efforts.
We offer:
- Private Medical Cover
- Cash Benefits Plan
- Travel Insurance
- Life Insurance
- Gym Membership
- Family Friendly Policy
- Remote Working Policy
- Flexi Time Policy
- Volunteering Scheme
- Training
- And many more!
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